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Quality Management
KITCO is an AS9100D/ISO 9001:2015 Certified Location
This certification certifies that the Quality Management System of KITCO Fiber Optics, Inc. of Norfolk, Virginia & San Diego, California has been assessed by NSF-ISR and found to be in conformance to the following standard(s): AS9100D with ISO 9001:2015
Quality Management System
KITCO’s Quality Management System (QMS) is based on proper implementation of seven Quality Management Principles (QMPs)
Customer Focus
Everything we do is with our customer in mind. It is why we came into being, why we exist, and why we continue to grow.
Leadership
Leaders at all levels establish unity of purpose and direction and create conditions in which people are engaged in achieving the organization’s quality objectives.
Engagement
Competent, empowered and engaged people at all levels throughout the organization are essential to enhance our capability to create and deliver value.
Approach
Consistent and predictable results are achieved more effectively and efficiently when activities are understood and managed as interrelated processes that function as a coherent system.
Improvement
Successful organizations have an ongoing focus on improvement.
Evidence-Based Decision Making
Decisions based on the analysis and evaluation of data and information are more likely to produce desired results.
The Six Quality Management Principles:
These principles are not listed in priority order. The relative importance of each principle will typically vary from organization to organization and can be expected to change over time. KITCO Fiber Optics Incorporated delivers products and provides services at the highest standards in our industry. KITCO strives to continually improve our business processes, to enhance customer satisfaction. KITCO provides our customers products and services that consistently meet or exceed customer expectations.
The primary focus of quality management is to meet customer requirements and to strive to exceed customer expectations.
Key Benefits of Customer Focus
“The appearance of U.S. Department of Defense (DoD) visual information does not imply or constitute DoD endorsement.”