(Return Merchandise Approval)
Please complete the form below to submit an RMA request.
NOTE: When filling out the form below please make sure to not use your browser’s autofill feature, and make sure you’ve entered the correct information on all fields.
An RMA (Return Merchandise Authorization) is a process used to return products to a company for repair, replacement, or refund.
You can request an RMA by contacting our customer support team via phone, email, or through our website. Provide your order number, product details, and the reason for the return.
You will need to provide your order number, the product’s serial number (if applicable), a description of the issue, and your contact information.
Once you submit your RMA request, it typically takes 1-2 business days to process and issue an RMA number.
Depending on the reason for the return and the condition of the product, you may receive a refund, a replacement, or a repaired product. Our customer support team will inform you of the available options.
You can contact our customer support team via email or phone
Yes, you can cancel your RMA request by contacting our customer support team before you ship the product back to us.
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